Payment and Delivery
BS FISHING accepts the following payment methods:
- PayPal (preferred payment option),
- Bank cards VISA / MASTERCARD
- Bank transfer (please contact us for more details).
The prices on our site are displayed in EUR but upon payment the sum will be converted to the Ukrainian currency UAH. You can easily check the the ratio of (the exchange rate) EUR / UAH on the Internet or you can click on the following link : EUR/UAH
Delivery takes 4 to 7 business days. In some cases it may take longer due to due to customs checks in your country or others.
- FREE Shipping from 69 EUR purchase.
- 4,50 EUR for smaller orders.
- 15 EUR including tax for other countries (America, Australia, Canada, USA, Japan etc.)
- 38 EUR including VAT worldwide delivery by DHL Express
The shipping costs would be calculated automatically at checkout according to the total amount of your basket.
TRACK YOUR PARCEL
2. Type your tracking number and click the button "OK".
Each package is insured by the Post in the event of loss or damage. Shipping accidents with the Post are extremely rare.
If you do not receive the order after 14 days from the shipping date, please contact us. We will solve the problem.
If you received the package with damaged or missing parts, send a damage report to your post office or local carrier. The value shown on your invoice will be refunded.
You may have to pay a fee upon receipt of your order. We will not cover this cost. For more information, please contact your local customs office for current rates before ordering. For European countries customs fees apply if the purchase amount is more than 240 EUR.
PRIVACY AND SECURITY
Whether you shop or use our services online, via a mobile device, we secure your private information, take reasonable steps to protect your privacy and appropriately limit third party access to this information. We do not sell, rent or trade your personal information to third parties.
1. Contact us (by email) in within 30 days after the receipt of the package to obtain a return authorisation.All returned items must be mailed within 7 days of receipt of return authorization
2. Pack the item(s) in the original packaging or similar.
3. Send the item(s) by insured mail (International Post express mail service only). Insure the item(s) for their full value (the amount shown on the invoice you paid).
4. You will be reimbursed (shipping costs not included) within 10 days after receipt of the returned item (s).
- BS FISHING reserves the right to refuse a return if the customer has not received authorization from us to return the item (s).
- We are not responsible for sent items that are not insured or by other delivery services. Send the item (s) with postage correctly fulfield and paid.
- The customer agrees to bear all shipping and insurance costs, as well as the risk of loss of the product returned during shipping.
- If any component of the returned product is missing, BS FISHING's policy may, in its sole and absolute discretion, refuse the full return or choose to impose additional costs on the customer for the replacement of the missing components.
- We do not accept the return of special orders.
If you still have questions about ordering or other matters relating to our store, please do not hesitate to contact us.